Privacy Policy

EduSphere International Privacy Policy

Effective Date: May 1st, 2026
Last Updated: June 1st, 2026

1. Introduction

Welcome to EduSphere International for Training and Excellence (“EduSphere”, “we”, “us”, or “our”).
We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform — including our website www.eifte.com, mobile applications, and related services (collectively, “the Platform”).

By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We may collect and process the following categories of information:

A. Information You Provide to Us

  • Personal details: full name, email address, phone number, date of birth, gender, city, and nationality.

  • Educational and professional data: academic background, qualifications, CVs, teaching certificates, and class preferences.

  • Payment and billing details: bank information, transaction history (for tutors, partners, or purchases).

  • Communications: messages, reviews, feedback, or support requests.

  • Content uploads: course materials, lesson plans, or other educational resources shared by tutors.

B. Information Collected Automatically

  • Usage data: IP address, browser type, operating system, device type, and time spent on the Platform.

  • Cookies and tracking technologies: to improve user experience, performance, and analytics.
    You can manage or disable cookies through your browser settings.

C. Information from Third Parties

We may receive information from:

  • Partner institutions (e.g., Imperial English UK, Epic School Plus, TEAM Morocco).

  • Payment gateways and service providers.

  • Social media platforms if you log in using Facebook, Google, or LinkedIn.

3. How We Use Your Information

We use your information to:

  • Create and manage your EduSphere account.

  • Facilitate class bookings, payments, and communications between tutors and learners.

  • Deliver personalized recommendations and educational resources.

  • Improve our Platform, courses, and marketing strategies.

  • Comply with legal, regulatory, and tax obligations.

  • Send updates, newsletters, or promotional materials (you may opt out anytime).

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union or regions with similar regulations, we rely on the following legal bases:

  • Contractual necessity: to provide you with the services you request.

  • Legitimate interests: to enhance, secure, and promote our services.

  • Legal obligations: to meet applicable laws.

  • Consent: for marketing and optional data processing.

5. How We Share Your Information

We may share your data with:

  • Tutors and learners to facilitate class interactions.

  • Partner organizations (e.g., accreditation bodies, training institutions) for course verification.

  • Service providers such as hosting, payment, and analytics partners.

  • Governmental or legal authorities if required by law.

We never sell your personal data to third parties.

6. Data Storage and Security

Your data is securely stored on servers managed by trusted hosting providers.
We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or destruction.

While we take reasonable measures to secure your information, please understand that no system is completely immune to security risks.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes described above, or

  • Comply with legal or regulatory requirements.

You may request deletion of your account and associated data at any time (see Section 9).

8. International Data Transfers

EduSphere may process and store your data on servers located outside your country of residence.
In such cases, we ensure adequate protection in line with applicable data protection laws (e.g., GDPR).

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or delete your personal data.

  • Withdraw consent for specific uses.

  • Request data portability.

  • Object to data processing.

  • Lodge a complaint with your national data protection authority.

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

EduSphere provides educational services for children under parental or school supervision.
We collect limited data from minors only with parental or institutional consent, and such data is used solely for educational purposes.

If you believe we have collected a child’s information without proper consent, please contact us immediately.

11. Links to Third-Party Websites

Our Platform may include links to external websites (e.g., partner organizations, online tools).
We are not responsible for the privacy practices or content of these websites. Please review their policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The revised version will be posted on our website with a new “Last Updated” date. Continued use of the Platform after any change means you accept the new policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

EduSphere International for Training and Excellence
Email: privacy@eifte.com
Website: www.eifte.com
Address: Fes, Morocco